We work very hard to get your order out as soon as possible. Most orders placed before 1:00 p.m. (GMT) will be processed and posted on the same day except weekends and Portuguese holidays (shipped next business day) and periods of typical increase in sales volume when the processing times can take longer. We ship all our orders by standard mail without tracking: Europe: 3 - 10 business days Rest of the World: 6 - 15 business days These are normal expected delivery times and can be extended for reasons beyond Heel Tread's control, like postal strikes or periods of increased volume of mail traffic like Black Friday, Christmas, etc. Shipping rates can be reviewed at checkout before payment.