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Reviews
About Augusto Farfus Store
Since
November 2018
From
Monaco
Welcome to the official Augusto Farfus online store, the only shop where to find authentic items and fan apparel of the all-rounder Brazilian driver from Curitiba. Limited editions, signed items and exclusive collections.
Free Shipping for all EU Countries.
By contact with our Customer Service at [email protected] ,
We are pleased to offer worldwide delivery on all products.
Shop Policies
Accepted Payment Methods
Shipping Policy
A tracked service will be used for EU orders.
For International orders, about feasibility confirmation, please contact our Customer Service to: [email protected]
Orders are shipped subject to credit card authorization and stock availability.
Shipping Time & Cost
- E.U. Countries FREE DELIVERY - shipped within 5 to 7 working days
- U.K orders GBP 5 - shipped within 5 to 7 working days
- International orders SUBJECT TO PREVIOUS AGREEMENT with our Customer Service - shipped within 10 to 15 working days
COVID-19 SHIPPING UPDATES
- Please note that our products are delivered from different warehouses. Certain products purchased during this time may be heavily delayed due to business interruptions due to local regulations regarding the Coronavirus. We are doing our best to estimate any delays in shipments of our products. We appreciate your patience and understanding at this time.
- Please contact our Customer Service: [email protected] in case of need and for updates on your purchases.
Orders shipped to countries outside the EU may be subject to additional import taxes, Customs duties and local fees.
For US Consumers, imports of merchandise up to USD 800 will be allowed into the United States free from duties and taxes.
Additional charges for customs clearance: we have no control over these charges.
Please contact your local Customs office for further information.
Please note, if Customs charges and duties related to the order are not paid by the Customer in due time, the Package will be destroyed with no refund.
Any costs associated with returning Shipments to our Store due to unpaid Customs charges is not our responsibility and will not be covered by TeamAF.
Charges for duties and Customs clearance are due by the Customer.
In case of need regarding the delivery of your product,
please contact our Customer Service email: [email protected]
please contact our Customer Service email: [email protected]
Refund Policy
The initial postage and packaging charge is non-refundable unless otherwise stated.
All Shipping costs of any returned goods remain the responsibility of the Customer.
Once approved, a refund will be issued to the original payment method used when placing the order.
Please allow up to 10(ten) working days from receipt of items for the refund to reach your account.
In case of queries, please contact our Customer Service email: [email protected]
Cancellation / Return / Exchange Policy
You can return any item that you have ordered online within 2 weeks from the date you have received your order.
We recommend to use tracked delivery for items you are returning.
In all cases, except where an item is defective, the items returned must be in their original and saleable condition.
Additional charges for Customs clearance: we have no control over these charges.
Please contact your local Customs office for further information.
In case of queries, please contact our Customer Service email: [email protected]
The guys in the Farfus store went above and beyond when I asked for my mini helmet to be autographed by Augusto exactly where I wanted to allow a visor strip to be added. They even traced & found the helmet when it was lost in transit in Italy. Absolutely delighted.
Purchased product:
Great Item and good shipping time considering the distance and Holiday time of year!
Purchased product:
Just a massive thank you to Farfus!
Purchased product:
Poor comms, but helmet arrived signed which made up for it, so thanks!
Purchased product: