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David Brown Automotive

Based in Towcester, United Kingdom
On GPBox since January 2020
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About David Brown Automotive

David Brown Automotive shop banner

Celebrating beautiful design, premium materials and traditional craftsmanship, enter into the world of David Brown Automotive with a variety of luxury literature, artwork, gifts and accessories.

Shop Policies

Shipping policy

Our Order and Delivery Service

As confirmation of receipt of the order, David Brown Automotive Limited will send the Customer an email to the registered email address summarising the essential elements of the order. This email is purely for information purposes and does not constitute acceptance of the order by David Brown Automotive Limited.

David Brown is not obliged to carry out any incomplete or inexact orders or orders placed with different methods to those established in these General Conditions.

Prior to an order being despatched, the Customer may cancel the order by contacting our office on +44 (0) [Removed] during the opening hours of Monday – Friday 9am to 5pm or by emailing us [Removed].

The contract between David Brown Automotive Limited and the Customer is deemed concluded at the time in which David Brown Automotive Limited, after verifying that payment has been duly made, despatches the ordered products to the Customer. David Brown Automotive Limited will send the Customer an email message confirming despatch of the ordered products.

In the event that the products ordered by the Customer are not available, David Brown Automotive Limited undertakes, to notify the Customer of the lack of availability as soon as is practicable and to refund the Customer any sums already paid within 30 days of such notification.

Deliveries are carried out on behalf of David Brown Automotive Limited by a courier. Generally, delivery takes place within 14 days of the date on which the order is accepted by David Brown Automotive Limited.

In the event that your order is not delivered within 30 days of the date of ordering, you may cancel your order and receive a full refund of all monies paid by contacting our office on +44 (0) [Removed] during the opening hours of Monday – Friday 9am to 5pm or by emailing us [Removed].

David Brown Automotive Limited will deliver standard size parcels directly to your door within the UK mainland.

LocationPriceDelivery TimeUK£3.993-5 working daysEU£7.995-10 working days by courierOutside EU£11.995-10 working days by courier

Refund/Exchange policy

Returns Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* Obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery.

Cancellation policy

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us [Removed].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to: Business Innovation Centre, Harry Weston Road, Coventry, COV, CV3 2TX, United Kingdom.

Shipping

To return your product, you should mail your product to: Business Innovation Centre, Harry Weston Road, Coventry, CV3 2TX, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Accepted payments methods