We are happy to accept returns and exchanges on unused goods which are returned to us within a reasonable time, however terms apply. EU customers: We offer exchanges and refunds on goods on any full price items returned to us in perfect condition (Including all packaging and labelling), within 30 days of receipt of order, with proof of order. If you would like to exchange a product, please email us at [email protected]us.com. International customers: We offer exchanges and refunds on goods on any full price items returned to us in perfect condition (Including all packaging and labelling), within 30 days of receipt of order, with proof of order. If you would like to exchange a product, please email us at [email protected] Refunds: Once the goods have been received and approved we will process a refund which will take 5 to 10 working days to return to your account. Faulty items: If the item you have received is faulty, please email the customer service team at [email protected] with your order number. It is in your right to request a full refund on faulty items within 6 months of purchase – this does not affect your statutory rights. Incorrect or missing goods in order: If the order you’ve received is incorrect or contains incorrect items, please contact the customer service team at [email protected] with your order number and contact details.