Shipping Policy for Astro Prints:
1. **Processing Time:**
Orders are processed and shipped within 1-3 business days of receiving payment. Custom or personalized orders may require additional processing time.
2. **Shipping Methods:**
We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Shipping times may vary based on the destination.
3. **Shipping Costs:**
Shipping costs are calculated at checkout and are based on the weight and destination of the order. Customers can view the shipping cost before completing their purchase.
4. **International Shipping:**
We offer international shipping to select countries. International shipping times and costs vary depending on the destination. Customers are responsible for any customs duties or taxes imposed by their country.
5. **Order Tracking:**
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
6. **Incomplete or Incorrect Addresses:**
It is the responsibility of the customer to provide accurate shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details before completing your purchase.
7. **Lost or Stolen Packages:**
We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly to initiate an investigation.
8. **Returns Due to Shipping Issues:**
If your order is returned to us due to an incorrect address or other shipping issues, we will contact you to arrange reshipment. Additional shipping charges may apply.
9. **Delays:**
While we make every effort to ensure timely delivery, we are not responsible for delays caused by events beyond our control, such as natural disasters, weather conditions, or postal strikes will be communicated on our website.