Delivery times are given as an indication only.
The delivery time may be extended for reasons specific to pieces or for any other reason beyond our control.
Products to be carefully packed with a crane will take up to 2 weeks to be shipped if the crane must be produced.
We do our best to ensure that you get the best product and that it meets all your expectations.
If, despite our best efforts, your order does not arrive after 12 weeks, we offer you the possibility to cancel it.
Our professional customers do not have this right to cancel an order.
We draw your attention to the fact that for all orders and deliveries outside the European Union, customs duties and other taxes inherent to your domicile will be charged to you.
These entry fees, customs duties and other national taxes are always charged to the customer.
For all our shipments outside Belgium, the customer is obliged to declare his purchase to the national recycling authorities.
Under no circumstances does HUGO NEUMANN NV act as an exporter of goods and you, as the customer, as the importer of these goods.
HUGO NEUMANN NV cannot under any circumstances be held liable for local and/or national recycling fees for shipments outside Belgium.
